Terms and Conditions

Please see below for our Terms and Conditions.

  1. About Us
    Floringo Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email or phone us.
    Our Registered Address is:- Floringo Ltd, Enterprise House, 133 Blyth Road, Hayes, Middlesex UB3 1DD, United Kingdom
  2. Making a purchase
    Please browse our website, and add any items that you wish to buy into the shopping basket. We have a minimum order value of 50.00. After you have finished your selection, go to the payments page to enter your address, agree to our Terms & Conditions, review your order and proceed to Paypal to pay.
    We accept credit card payment via PayPal.
    When you receive a confirmation of an order, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
    We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. In the case of an iotem being unavailable or a change of price uccuring between the time you place your order and us receiving it we will always contact you first to ensure that the new price is acceptable.
  3. Delivery
    The delivery cost to UK addresses (aside from UK Highlands or Islands) is 5.95. For delivery to the Highlands of the UK our delivery cost is 25.00. For UK Islands, Northern Ireland and the Republic of Ireland our delivery cost is 50.00. We do not send to addresses outside of the United Kingdom or Ireland unless by prior arrangement.
    Floringo Ltd aim to deliver your goods within 5 days of receiving your order.
    Goods are normally dispatched within 24-48hrs of receiving an order. All orders are sent by Recorded Delivery. NB While most orders are delivered within 48hrs please allow up to 3-5 working days after email confirmation of your order.
    If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
  4. Guarantee & Returns
    We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
    If you are not 100% satisfied with the goods then return them in the order that you received them, without being used, and with 14 days of delivery, and we will refund you the full amount of the product(s) purchased.
    As a purchaser within the EU you have the right to cancel your order within 7 days of your contract with Floringo Ltd. If you cancel your order then you will have your payment returned once we have received the goods as outlined above
  5. Security
    We use PayPal as our Payment Service Provider. Please see PayPal for further information
  6. Privacy Policy
    Floringo Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party
  7. Cookies
    Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and in some cases to store your details for easier use when you return. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
    Take and fulfill customer orders;
    Administer and enhance the site and service;
    Only disclose information to third-parties for goods delivery purposes.

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